Search this site

Contact photools.com

Technical Support

Please direct technical questions about IMatch
and general support requests to support@photools.com
For all questions related to this web site, please contact the webmaster.

Online Registration and Payment

To order IMatch, please go to the Order page.

For more information about ShareIt or the online
registration procedure, please visit the www.shareit.com
web site. Click on Customer Support link on the left
for more information.

Sales and Registration Questions

For questions about your product registration or the
ordering process, please write to:
sales@photools.com

Frequently Asked Questions (FAQ)

For answers to the most frequently asked
questions, please visit the IMatch FAQ

The IMatch User Forum

Here you can share ideas and questions with thousands
of other IMatch users. The forum is a great place to
find support, tips and tricks, new scripts and templates.
Click here to enter the user forum.

If you need help with the forum, please read the online help first. Follow the link entitled Help at the top of the first page.
If this also fails, you may contact the forum admin via this email address for help.

IMatch on the Web

Here are some links to web sites made by IMatch users. Interesting Information on how they moved to IMatch, and how the use IMatch to manage their image collections.

sinus.ch - IMatch in Switzerland
Fazal Maajid's Category Tips
David Buchan's Tutorial on effective category usage

 

Important Links

Downloads
Hardware and Software Requirements
Installation Instructions
Release Notes
IMatch Frequently Asked Questions (FAQ)
Customer Area (for registered customers only)
The IMatch User Forum
   

Downloading updates and service packs

The IMatch Release Notes page contains information about all known bugs, workarounds and news about the upcoming versions.
You should visit this page at least twice a month.

To download the latest IMatch evaluation version or the latest version for registered customers, please visit the download page.

Automatic update notifications

IMatch contains a feature which allows you to check for updates. You can access this feature via the Check for Updates command in the Help menu.

Installing the licensed version
(for registered customers only)

See the installation instructions page for details. In order to download the licensed version, you need to log-in first.